1
Proactive Planning

This section will enable the service department to understand what work needs to be carried out on the vehicle and when, ensuring compliance and the correct maintenance minimising downtime.

BACK

1.1
RUN SERVICE DUE REPORT

1.2
CREATE WIP

1.3.1
REVIEW DIGITAL DEALER FOR ADDITIONAL OPPORTUNITIES

1.3.2
OPERATIONAL ANALYSIS REQUEST NEW READ OUT

1.3.3
CHECK IF DPF REPLACEMENT REQUIRED

1.4.1
CHECK WARRANTY COVER

1.4.2
CHECK CONTRACT COVER

1.4.3
CHECK RETAIL ACCOUNT & PROVIDE ESTIMATE

1.5
CONFIRM BOOKING WITH CUSTOMER

1.6
LOAD WORKSHOP LOADING

1.7
ALLOCATE LOAN CAR OR ARRANGE COLLECTION & DELIVERY

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